Todd D. Sorensen, PharmD
Todd Sorensen serves as AIMM’S Executive Director, as well as a Professor and Associate Department Head with the Department of Pharmaceutical Care and Health Systems at the College of Pharmacy at the University of Minnesota.
Todd has served in leadership roles with the AIMM Collaborative (formerly the Patient Safety and Clinical Pharmacy Services Collaborative or PSPC) since its inception in 2008, serving as the one of the initial Faculty Co-Chairs of the Collaborative. He assumed the role of Executive Director of AIMM in 2011 and has been responsible for transitioning the PSPC from federal oversight and financial support to a private sector initiative managed by AIMM as a non-profit organization.
Much of Todd’s work over his career has focused on leading practice change and the development of future pharmacy leaders. He has been involved in the development of innovative pharmacy practices, largely in rural and urban underserved areas. He has worked closely with numerous health care organizations and policy makers, focusing on identifying ways in which pharmacists can better meet the medication management needs of patients.
Chris Espersen, MSPH
Chris Espersen is a consultant working with healthcare and public health organizations across the nation, providing technical assistance around new initiatives, data fidelity, patient engagement and quality improvement. Previously, she was the quality director at a Federally Qualified Health Center in the Midwest. She is an ardent advocate for the use of data in all decisions and promotes the importance of making data accessible and engaging for both staff and patients.
Chris has provided training and technical assistance both domestically and to groups in Asia, Africa, and Latin America. She has led transformation initiatives at her organization and is involved in healthcare transformation discussions around the state. She is an adjunct instructor at Drake University where she teaches Social Determinants of Health. She is primarily interested in reducing healthcare disparities among underserved populations and in fostering patient empowerment.
Toni Fera, BS, PharmD
Toni Fera has led several health-system pharmacy consulting engagements, facilitating improvements in pharmacy operations, leadership development and strategic planning, project management, accreditation compliance and supply chain management. Recently she has served as consultant to the Pittsburgh Regional Health Initiative’s Primary Care Resource Center Project, funded by the Center for Medicare and Medicaid Innovation. Toni was formerly the Senior Director for Patient Self-Management Programs with the American Pharmacists Association Foundation, providing consultation to health plans and pharmacy network providers for the implementation of the Diabetes Ten City Challenge.
Toni previously served as the Senior Director, Pharmacy Services, at Allegheny General Hospital in Pittsburgh, Pennsylvania. She also served as Director of an ASHP-accredited residency program, as well as adjunct clinical faculty with the Duquesne University School of Pharmacy. Toni received her BS (Pharm) and PharmD degrees from the Duquesne University School of Pharmacy, and completed an ASHP-accredited Residency in Hospital Pharmacy at the Mercy Hospital of Pittsburgh.
Lindsay Sorge, PharmD, MPH, BCACP
Lindsay Sorge promotes the optimal use of medications to help patients achieve positive outcomes and learn how to use medications as a tool for improving health. Lindsay currently works as a medication management pharmacist at Park Nicollet Minneapolis Clinic and serves the Lake Superior Quality Innovation Network and the Alliance for Integrated Medication Management. She graduated from the University of Minnesota–College of Pharmacy Doctor of Pharmacy program then completed the Pharmaceutical Care Leadership residency and a Master of Public Health in Public Health Administration and Policy, both at the University of Minnesota.
Cindy Schaller is an operations and communications consultant for AIMM, having served as the communications lead for the PSPC. She also provides communication and program support to the Partnership for Patients (CMS).
Cindy is the former Senior Director of Marketing for the American Pharmacists Association (APhA). Prior to joining APhA, she served as Director of Operations for APhA Foundation, where she played a lead role in developing and administering demonstration projects including the Diabetes Ten City Challenge, the first employer-based diabetes self-management program in the country. Cindy assisted with the implementation on a novel approach to disease management programs for self-insured employers, with responsibilities for marketing, sales, client management, and business operations for successful program delivery. Cindy earned her MBA from the George Washington University and a BA in Political Science from the American University.
John W. Scanlon, PhD
Dr. John Scanlon has over 30 year of experience coaching executive teams across the private, public, and not-for-profit sectors. Between 1969 and 1980, as director and project manager in the Urban Institute’s Program Evaluation Group, he developed information systems to evaluate the performance and management strategies of large scale public programs. Innovative evaluation methods were developed to provide fast, actionable information that managers used to improve policy and program performance, and to report to Congress under tight time constraints.
Dr. Scanlon has recently worked on major national campaigns with Federal agencies such as the Centers for Medicare and Medicaid Services, the Environmental Protection Agency, and the Health Services and Resources Administration. Dr. Scanlon has a PhD in applied mathematics and chemical engineering from Rensselaer Polytechnic Institute.
Mark Hawkins has consulted with community based organizations on transforming their delivery systems and improving financial performance; has experience in developing comprehensive financial models that support performance stories; and worked with QIOs on adverse drug events through the PSCP and the Partnership for Patients. Previously Mark served as Chief Financial Officer for a hospital, homecare agency, hospice and senior services organization. Mark obtained his BS in Finance and MBA from Virginia Polytechnic Institute and State University.
AIMM Leadership Team
Mr. Scanlon is partner in FTI, a strategic management services firm. He is an economics and financial professional with leadership, financial and analytical experience. Mr. Scanlon has experiences developing data collection and analytic systems used to produce national and local performance stories. He also has experience in producing multimedia presentation for national performance stories, change package training and patient stories.
Mr. Scanlon has experience in designing, managing and running learning events that include QIOs and other national organizations. Mr. Scanlon has 2 years of experience working with QIOs on Adverse Drug Events through the Patient Safety and Clinical Pharmacy Services Collaborative and the Partnership for Patients.
Mr. Scanlon served as an internal auditor for Genworth Financial. Mr. Scanlon was responsible for the risk mapping, process control identification and process control testing functions for assigned systems related to each audit. He was also responsible for audit-client relationship management. This includes initial audit communications, document collection and final reporting. Mr. Scanlon serves as a volunteer for many local and national non-profits. Mr. Scanlon received his Bachelors of Science Degree in Economics and Management from Virginia Polytechnic Institute and State University.
Zandra Glenn, PharmD
AIMM Leadership Team
Dr. Glenn is a pharmacist with more than 14 years of experience working with government program management. She served as Collaborative Lead for the Patient Safety and Clinical Pharmacy Services Collaborative (PSPC), on behalf of the Health Resources and Services Administration (HRSA) for five years. Her experience includes managing multidisciplinary teams responsible for the operation and administration of the collaborative process, as well as serving as a liaison between HRSA and other national partners with collaborative faculty and community-based teams to promote evidence-based practices to improve health and safety. She has managed and facilitated national learning sessions and webinars designed to educate large numbers of health care professionals. Dr. Glenn’s experience spans change management programs and providing web-based training where she has developed improvement action plans for continuous quality improvement of webinar events.